Shipping & Delivery Policy

Last Updated: 7 September 2026

KKN IT Solutions Pvt. Ltd. primarily provides digital products and services, including website development, mobile app development, SaaS solutions, custom software development, digital marketing, cloud services, and IT support. Therefore, most of our services do not require physical shipping.

1. Digital Services

For digital products and services:

• Website and software development deliverables are provided electronically.
• SaaS services are generally activated through an online account or platform.
• Software, documents, designs, credentials, and other digital deliverables may be provided through email, online dashboards, cloud storage, or other agreed methods.
• Delivery timelines depend on the project scope, requirements, approvals, and customer-provided information.

2. Project Delivery

For custom development projects, delivery will be based on the agreed quotation, proposal, milestones, or service agreement.

The estimated delivery timeline may change due to:

• Changes in project requirements
• Delays in receiving content or information
• Delayed approvals or feedback
• Third-party API or service dependencies
• Hosting/domain configuration
• Payment or milestone delays
• Technical issues beyond our reasonable control

3. SaaS Activation

After successful payment or subscription confirmation, eligible SaaS services may be activated according to the selected plan.

Activation time may vary depending on account verification, configuration, customization, or other requirements.

4. Physical Products

If KKN IT Solutions Pvt. Ltd. offers any physical product in the future, applicable shipping charges, delivery timelines, courier details, and other delivery conditions will be communicated during the order process.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Logistics disruptions
• Other circumstances beyond our reasonable control

5. Delivery Delays

We make reasonable efforts to meet the estimated delivery timelines but do not guarantee delivery on a specific date unless explicitly agreed in writing.

We are not responsible for delays caused by third-party logistics providers, internet or infrastructure failures, government restrictions, natural disasters, or other events beyond our reasonable control.

6. Customer Responsibility

Customers are responsible for providing accurate:

• Name
• Email address
• Mobile number
• Billing information
• Delivery address, where applicable
• Project requirements and necessary content

KKN IT Solutions Pvt. Ltd. is not responsible for delays caused by incorrect or incomplete information supplied by the customer.

7. Delivery Confirmation

For digital services, delivery may be considered completed when the applicable software, website, application, files, credentials, access, or other agreed deliverables are made available to the customer.

8. Contact Us

For questions regarding shipping or delivery, please contact:

KKN IT Solutions Pvt. Ltd.
Website: www.kknits.in
Email: kknitsolutions2017@gmail.com
Phone: +91 8790173117